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Pulsing Amber LED indicator

Charging session is in Suspended EV status


I’ve tried to start either a basic Plug & Charge session and/or a Scheduled Charge session but the halo on my SyncEV is pulsing amber?

 

The SyncEV has attempted to initialise a charging session but has received a Suspended EV status command from the vehicle. This usually indicates there are conditions set within the vehicles API that have denied commencement of an active charging session.

 

How do I resolve this?

Confirm there are no pre-requisites or charging conditions set within the vehicles API, such as Timed Charging, Delayed Charging, Scheduled Charging, Max Charging (battery) % values, or authorisation settings within the vehicle manufacturers smart application.