This guide explains how to move a charge point from one Monta Team to another or to a user's personal account within the Monta app.
Requirements:
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Monta Charge app
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Knowledge of the Team or user's email/phone number (for transfer)
Transferring to Another Team:
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Open Charge Point Settings: Locate your charge point in the app and access its settings.
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Find Transfer Option: Look for a section titled "Transfer charge point" or similar.
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Select "Move to another Team": Choose this option to transfer the charge point to a different Team.
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Pick Destination Team: Select the Team you want to transfer the charge point to from the available list. (You'll likely need Owner or Admin rights in that Team for successful transfer).
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Confirm Transfer: Review the details and confirm the transfer by clicking the appropriate button (e.g., "Transfer").
Transferring to a User:
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Access Charge Point Settings: Follow step 1 from the "Transferring to Another Team" section.
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Select "Transfer charge point to user": Choose this option to transfer ownership to an individual user.
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Enter User Information: Provide the email address or phone number of the Monta user you want to transfer the charge point to.
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Confirm Transfer: Review the details and confirm the transfer by clicking the appropriate button.
Optional Action:
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Delete Connection: If you no longer want the charge point connected to Monta after transferring it, tick the "Delete Connection" checkbox before confirming the transfer.
Additional Notes:
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You can only transfer charge points to Teams or users where you have the necessary permissions (e.g., Owner/Admin for Teams).
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The Monta Help Center may offer more information on specific scenarios or troubleshooting transfer issues.