All electric vehicles have a sleep/idle function to conserve the 12V battery within the vehicle and avoid any potential drain. Unfortunately, the duration in which the vehicle switches between its awake and sleep states can vary between manufacturers and models. To ensure a scheduled charging session can commence correctly at the requested time, the vehicle needs to be in an awake state to allow communications between the vehicle and the SyncEV.
The SyncEV utilises two methods in which it stops the vehicle falling into its sleep state. Charging at Minimum Power, which offers the vehicle a consistent 6A trickle up until the requested start time at which the charging rate will then switch to the maximum charging rate. Charging at Minimum Power is Sync EVs recommended Keep Awake method and is compatible with all electric vehicle models.
The second option is Pulse Charging, which offers the vehicles a 6A trickle at every 5 minute period for a duration of 10 seconds. Scheduled charging requirements can also be set within the vehicles API whilst the SyncEV smart charging mode is set to Disabled. This will disable the need for any keep awake trickle to be fed to the vehicle prior to the requested schedule start time Please note, in some instances using the vehicles API to set scheduled requirements may result in charging data not transferring correctly to the Sync EV smart application.
Why does my smart application show the charging session as “SuspendedEVSE”?
Whilst in Pulse Charging keep awake and whilst the vehicle is receiving the Pulse (6A trickle/5 minutes/10 seconds) as described above, the smart application will show the vehicle as charging. Once the pulse has ended, the smart application will revert to Suspended EVSE to allow the end user to determine the times in which the vehicle received any sort of import from the SyncEV. This information will also be displayed in the graph display above the charging current session information.